Terms & Conditions
1. Introduction
Welcome to Emirati European General Maintenance Company ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our services and website. By engaging our services or using our website, you agree to be bound by these Terms.
2. Services
2.1 Service Description
Emirati European General Maintenance Company provides comprehensive building maintenance services including but not limited to:
- Electrical work and installations
- Air conditioning maintenance and repair
- Plumbing services
- CCTV installation and maintenance
- Irrigation system installation
- Landscaping services
- Painting services
- Masonry work
- Renovation works
- Light automation systems
2.2 Service Area
Our services are primarily available in Al Ain, UAE, and surrounding areas. Service availability in other locations will be confirmed upon request.
3. Booking and Scheduling
3.1 Service Requests
Service requests can be made through our website, phone, or email. All bookings are subject to availability and confirmation from our team.
3.2 Scheduling
We will make reasonable efforts to accommodate your preferred scheduling. However, appointments are confirmed only upon written or verbal confirmation from our staff.
4. Pricing and Payment
4.1 Quotes and Estimates
All quotes and estimates provided are valid for 30 days unless otherwise specified. Final pricing may vary based on actual work required and site conditions.
4.2 Payment Terms
Payment terms will be discussed and agreed upon before commencement of work. We accept cash, bank transfers, and other mutually agreed payment methods.
4.3 Additional Costs
Any additional costs arising from unforeseen circumstances or changes to the original scope of work will be discussed and approved before proceeding.
5. Warranties and Guarantees
5.1 Workmanship Warranty
We provide a warranty on our workmanship for a period specified in your service agreement. This warranty covers defects in our work but does not cover normal wear and tear or damage caused by misuse.
5.2 Material Warranties
Materials supplied by us are covered by manufacturer warranties. We will assist in warranty claims where applicable.
6. Liability and Insurance
6.1 Insurance Coverage
Emirati European General Maintenance Company maintains appropriate insurance coverage for our operations.
6.2 Limitation of Liability
Our liability is limited to the value of the services provided. We are not liable for indirect, consequential, or punitive damages.
7. Customer Responsibilities
7.1 Access and Safety
Customers must provide safe access to work areas and inform us of any known hazards or special conditions.
7.2 Preparation
Customers are responsible for moving personal items and preparing the work area as advised by our team.
8. Cancellation Policy
8.1 Customer Cancellation
Customers may cancel appointments with at least 24 hours notice. Cancellations with less notice may incur charges.
8.2 Company Cancellation
We reserve the right to cancel or reschedule appointments due to weather, emergencies, or other unforeseen circumstances.
9. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
10. Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through good faith negotiation. If necessary, disputes will be subject to the jurisdiction of UAE courts.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date.
12. Contact Information
For questions about these Terms, please contact us:
- Email: uaeuropaco@gmail.com
- Phone: +971 563948698
- Address: Alain, Sanyia Area, Al Ain, UAE
13. Governing Law
These Terms are governed by the laws of the United Arab Emirates.